Key Questions To Pose Prior To Selecting A Luxury Transportation Firm

Deciding whether and how to go about hiring a transportation service is significant and needs to be taken seriously given the potential safety ramifications for yourself and those you love. The idea is to have a wonderful, carefree and safe experience that affords you the highest in customer service.

Sadly, all too many transportation firms fail to provide clients with these fundamentals. There are numerous firms that render passable service while paying little attention to what you are actually seeking from a chauffeur. In order to prevent this type of scenario from happening to you, there are some key things about which to remain vigilant when choosing among different companies. The paragraphs below explain the questions that ought to be asked before securing your luxury transport company.

1. Is The Company Properly And Fully Insured?

It is critical that you never engage the services of a transportation firm that cannot present proof of complete insurance coverage. If you do so and are involved in a serious accident, you may find yourself unable to obtain financial recovery from the company at all.

Fortunately, we are completely insured and covered by a $5,000,000 policy of fleet liability insurance from an A-rated insurance carrier. We are actually the only Houston-area company that is part of a so-called “captive” program designed to acknowledge the safest chauffeur company operators for achieving a history of low claims and strong financial standing.

2. What Is The Training Provided To Company Chauffeurs?

There are few things in life to which you would trust an untrained individual, and chauffeuring yourself or loved ones is something that should be no exception. Avoid hiring any company that employs poorly trained drivers.

Our drivers undergo comprehensive screening prior to hiring, and this includes a full criminal background investigation. Once employment begins, randomized drug tests are administered as well. Continuing education and DOT compliance assurance is just a portion of the safety measures we take. Drivers with our company are full employees, not just contractors, and as such, we are committed to developing them into the finest anywhere in the industry.

3. What Vehicles Comprise Your Car Fleet?

It used to be that luxury transportation meant just limousines. However, nowadays, there are lots more options to suit just about any taste. Every type of event requires its own sort of transportation, and that is why we have a variety of vehicles from which to choose.

We have a full fleet of high-end vehicles for business and personal requirements, not to mention shuttles and large options for meetings and trips. Customers can select, from among others, our SUVs, coaches, vans, Lincolns, Mercedes cars and the like. No matter if you are off to a baseball game with some buddies or planning your wedding day, we have what it takes to strike just the right note.

4. How Do You Handle Breakdowns?

Vehicle breakdowns are an unfortunate and unpredictable fact of life, but steps can be taken to prevent their occurrence as best as possible. A transportation company should always have a plan for handling unexpected breakdowns so that client service is not interrupted.

Our policy is to buy only vehicles that come from top-quality, highly-regarded manufacturers that respect OEM procedures and mandates. In addition, the vehicles in our fleet are subjected to stringent maintenance regiment so that they are always in top shape. Even so, we make certain that there is a backup vehicle at the ready in case something goes wrong. That way, you can rest assured that nothing will spoil your plans.

5. Are References Available?

All companies worth their salt should be ready and willing to offer references. Solid reputations build businesses, and the best companies are happy to share stories from happy clients. We are proud to offer corporate as well as personal references. Our history in the Houston metropolitan area is unrivaled, and that is why we have legions of satisfied customers who are willing to sing our praises. You can count on our firm to provide you with the high level of client service you deserve every time you avail yourself of what we have to offer.

Don’t hesitate to call or contact us today for your limo, airport, town-car, and other transportation service needs! You may also like to see our rates page to determine what works best for you.